Disclaimers

Engraving with Logos and Graphics

 

More advanced designs and logo such as company logos may require a onetime artwork setup fee of up to $50.00 in addition to the engraving charge. Engravings that have large solid filled areas may require additional charges as well. For more information, please contact us directly as sales@infinitiengraving.com. 

 

Guidelines when Sending Artwork

  • A high resolution digital file is needed. We prefer the following formats but may be able to work with others: JPEG, TIFF, PPF
  • A black and white photo will require less work which could result in less of an artwork setup fee

What Not to Send Us

 

We do not consider photocopies, business cards, faxes or letterhead to be engraver ready. We are able to work from most of these items to create your final engraved product but there could be an additional charge of up to $50.00 per hour.

 

All digital artwork with be provided to you for final approval before any work in completed. Please feel free to contact us with any questions about if your artwork and file format will work at sales@infinitiengraving.com

 

Engraving Policy

 

  • Personalized laser engraved items are not accepted for return.
  • We do not take responsibility for mistakes or misspellings made by our customer
  • While we accept most request for engravings, there will be times we may not honor one. Some may contain terms or trademarks that we do not have the right to use.
  • We have the right to refuse any request we deem inappropriate or do not want to place on products. If your engraving order is flagged as unacceptable, it will be canceled with a full refund and you will be notified by email.
  • Infiniti Engravings reserves the right to cancel any engraving request after it has been submitted.
  • Prices are subject to change without notice.
  • Engraving orders canceled by our customer during production are responsible for all expenses incurred.
  • Unfortunately, we are not able to guarantee the exact color of your engraving due to the variations in materials and coatings, but we will make every effort to make your engraving order exactly what you want.

Turn Around Time

 

Please allow 24-36 hours after final approval on all in stock items

Priority Rush services are available for all in-stock items. Please contact us for more information at sales@infinitiengraving.com

 

Warranty

 

All products engraved by Infiniti Engraving are covered by our money back guarantee. This does not cover misuse, abuse, improper use or things such as dropping our glass and breaking it. Replaced or repaired items under this warranty will not be re-engraved as part of the warranty.

Please contact us for information concerning returning or replacing warranty items at sales@infinitiengraving.com

 

Trademarks and Copyrights

 

Infiniti Engraving assumes clients are authorized to use all trademarks and copyrighted materials presented for engraving. Our customer assumes all liability resulting from trademark or copyright disputes.

 

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